I have already used it as an exercise on assumptions in a module on equality and diversity and I will also be using it in my helpline skills training on effective listening. What I particularly like about this exercise is that it can be adapted to use in a variety of different sessions. Sally Jones rated this item with 5 stars. I then get them to analyse what should be included in the Minutes using ABCD eg what's vitally important (the Absolutes), what are the Basics or the Background to the story, what adds Colour to your minutes to bring the story to life - and what can be left out (the Dumps - eg Christina, the wheelchair etc) I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). I read the story and encourage delegates to take notes (perhaps after a session on speed writing). Although the exercise illustrates the separate topics of the importance of not making assumptions and of active listening, delegates quickly see the link between these and that we all do the aural equivalent of "scan reading" and miss details because we assume.Īs well as using this exercise to illustrate assumptions and stereotypes, I use it in my 'Minute Taking with Confidence' course. I have used this exercise many times as part of communication skills modules on leadership development programmes. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. One of my favourite Trainers' Library exercises that never fails to get people thinking, usually in Diversity training. Mike Taylor rated this item with 5 stars. Works really well in getting the point across around not making assumptions and reinforcing the importance of active listening It is a good alternative to the Goldilocks exercise. I have used it in communication courses, management programmes and Diversity sessions. There is a Remote Delivery version of this module available in Trainers’ Library.Ī really versatile exercise that is quick, easy and fun. For more information about the great work this charity is doing to educate against racism, visit Remote/Virtual Delivery: This module has been endorsed by Show Racism the Red Card. If reading the story to participants, we suggest that you rehearse reading the story aloud a few times prior to delivery. The audio recording of the story, which can be streamed from Trainers’ Library if you prefer not to read it aloud yourself.This module is also suitable for remote/virtual delivery – see separate note. Suitable for use with groups of almost any size. To provoke discussion about prejudices and stereotypes.To illustrate the dangers of making assumptions.To understand the importance of listening skills.In total, allowing for discussion, we recommend allowing 25 minutes for completion. This exercise will take about 15 minutes to complete.
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